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SteveHendy's avatar
SteveHendy
Brass Contributor
Sep 04, 2023
Solved

Lists webpart not working - no pictures

The pictures on the links are not showing.  I tried making a new page and adding the lists web part again and the same thing happens.
SharePoint Online
  • EOlijve's avatar
    EOlijve
    Sep 08, 2023

    I just commented saying I have this exact issue at a client, and then I found the cause for our issue in the Service Health messages in the M365 admin center. 

     

    Users seeing a 'generic' icon when attempting to utilize Promoted Links lists
    SP674001, Last updated: September 8, 2023 at 8:15 AM GMT+2
    Estimated start time: September 7, 2023 at 6:26 AM GMT+2
SteveHendy's avatar
SteveHendy
Brass Contributor
Sep 08, 2023

'next scheduled service update on Friday, September 8, 2023.' Are they saying it will fix itself soon?

 

https://support.nhs.net/2023/09/microsoft-365-alert-service-degradation-sharepoint-online-users-seeing-a-generic-icon-when-attempting-to-utilize-promoted-links-lists/

EOlijve's avatar
EOlijve
Copper Contributor
Sep 08, 2023

Yes, this should resolve itself when they push the update. Fingers crossed!

  • justinyeh711's avatar
    justinyeh711
    Copper Contributor
    Sep 13, 2023

    EOlijve 

     

    My work's Sharepoint online has the same issue.  I went to the webpage referenced in the above thread (https://support.nhs.net/2023/09/microsoft-365-alert-service-degradation-sharepoint-online-users-seeing-a-generic-icon-when-attempting-to-utilize-promoted-links-lists/) and it says the next update is September 14th.  That's tomorrow.  Hopefully that will fix it.

     

     

    • SteveHendy's avatar
      SteveHendy
      Brass Contributor
      Sep 18, 2023
      Its working today. Don't know how MS broke it though.

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