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bvanlelyveld's avatar
bvanlelyveld
Copper Contributor
Mar 16, 2019

Hub site search is not searching all associated sites

I have set up a communication site as a hub site and then associated 6 other sites with it (see attached image showing set up).

The issue is that when searching from the hub site the no results from the associated sites are displayed. This suggests that only the hub site is being searched. The setting up of hub sites and associated sites appears to be straight forward however I must be missing something. Has anyone else experienced this issue and found a solution?

  • Jason Kuter's avatar
    Jason Kuter
    Copper Contributor

    I am experiencing this issue on two new hubs just created.  One created months ago is working fine.  Its been 3 days and no results in the web though like another poster here it works fine on mobile in the SharePoint app.  Did anyone get a resolution or does this require opening a ticket with MS and then waiting for them to stumble around and figure it out/wait it out?

  • Some things to check.

    1. Are you an explicit member on these sites? You must be for search index to search the content and return to the hub search. If these are office 365 group connected site then you need to be listed as a member in addition to owner if you are in fact owners on the sites, this used to be a bug and still might be.
    2. Give it time, at least 15 minutes to Index.
    • bvanlelyveld's avatar
      bvanlelyveld
      Copper Contributor

      ChrisWebbTech Thanks for the suggestion. I am an explicit member on some associated sites and an owner of others. I have now also made myself a member of these sites and waited 15 minutes to index, however the search result from the hub site is still not including associated sites. The strange thing is if I use the SharePoint app on my phone the search results from the hub site works fine, with the results being displayed for all associated sites.

      • Greg Verbarendse's avatar
        Greg Verbarendse
        Copper Contributor

        bvanlelyveld , did you ever get this resolved?  I just started testing a hub site today and am finding the exact same results that you posted.  Using search on the hub site doesn't surface content from associated sites in a web browser (tried both Chrome and Edge) but does surface content from associated sites when searching from the SharePoint app in iOS.  News posts are rolling up to the hub site though.

         

        Thanks, Greg

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