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ianfillingham's avatar
ianfillingham
Copper Contributor
Jul 23, 2020
Solved

File types previously uploaded to Sharepoint are not recognised and simply detailed as "File"

I'm trying to access some InDesign files previously uploaded to Sharepoint by another colleague. They appear on Sharepoint as an unrecognised file and still do so when downloaded, their file type is simply listed as "File" (see screenshots)

 

I have the software to use them (InDesign) but they won't open when I try to open with that. Any ideas?

  • ianfillingham 

    They might be missing the file extension.  If you download one, rename it and add the Indesign file extension, I suspect they'll start working again.

5 Replies

  • ianfillingham 

    They might be missing the file extension.  If you download one, rename it and add the Indesign file extension, I suspect they'll start working again.

      • Steven Andrews's avatar
        Steven Andrews
        Iron Contributor

        ianfillingham 

        Have you got a file that doesn't contain anything personal or business sensitive that I can look at?  I'm happy to provide an email address to send it too.  I've got SharePoint Online and Adobe Creative Cloud with Indesign so can have a look at it.

         

        Once cracked I'll let you know and the wider community as well should anyone else have the issue.

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