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Muyiwa65
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Jun 28, 2023

External Users Unable to Access SharePoint. Now prompted to use Microsoft Authenticator. Not needed.

Some of our SharePoint users are unable to login. Upon attempting login, they get a message stating "More Information Required" PLEASE HELP! Upon clicking "Next", they get a prompt for the MS Authenticator app. Our organization does not need this additional 2-factor authentication step. Please help.

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Some of our SharePoint users are unable to login. Upon attempting login, they get a message stating \"More Information Required\" PLEASE HELP! Upon clicking \"Next\", they get a prompt for the MS Authenticator app. Our organization does not need this additional 2-factor authentication step. Please help.

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Some of our SharePoint users are unable to login. Upon attempting login, they get a message stating \"More Information Required\" PLEASE HELP! Upon clicking \"Next\", they get a prompt for the MS Authenticator app. Our organization does not need this additional 2-factor authentication step. Please help.

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