Forum Discussion
Custom/Vanity domain name/URL for Sharepoint Online
Not in my world. Small businesses that I manage on both platforms rarely have big "wish" items if they're on Google. Microsoft is just full of missing, ineffective, or poorly thought-out features that don't work for small business.
I think that this is related to the SSL certificate, and Microsoft can not issue a certificate for each domain.
- carlomnibrandFeb 12, 2020Copper Contributor
R_Kovalev They should be able to... I use Zoho Helpdesk and added a vanity URL helpdesk.mydomain.com and setup some DNS records. Zoho automatically issued an SSL certificate and it started working after a few hours. It's not difficult at all these days.
- Beau CameronFeb 12, 2020MVP
carlomnibrand Just because Zoho can do this, doesn't mean SharePoint can. There are technical limitations in SharePoint Online's architecture that are not conducive to allowing custom domain names currently.
- carlomnibrandFeb 12, 2020Copper ContributorI was replying to the comment about issuing SSL certificates, not talking about architecture.
However, it's been many years since Microsoft launched SharePoint Online, and the fact that one can't change the SP URL is use a vanity URL is very, very poor. It's been more than long enough for them to fix this limitation, it's offered by all competing products.
- arashi01Sep 03, 2019Copper Contributor
R_KovalevThey may not be, but what they can do is allow organisations to paste in SSL details like many other cloud service providers do.
The way it normally works is that the process of enabling CNAME support also entails uploading SSL certificate matching the provided CNAME in one step.
- Martin CetkovskýFeb 07, 2019Copper Contributor
Verizon CDN do issue its own certificate for each custom subdomain, so it seems possible, to get that working if Microsoft would like to.