Forum Discussion
Users are not able to open Projects from O365 in Chrome to MS Project on the desktop
So we are running into an issue that appears may be attributed to a Chrome update. I am looking to gather feedback from others to see if you are experiencing the same issues as us.
When a user logs into O365 and they navigate to Project Online, they locate the project they want to view and then they try to open it using the MS Project Pro software installed on their system. The normal result is the project opens without issue.
What is happening now is MS Project opens but the Project itself fails to open. The current workaround is to use IE.
Have you experienced this?
The Win 7 and IE 11 issue was resolved over the weekend with a fix rolled out to the Project Online service. There are still similar symptoms related to Chrome and also some Protocol Handler version problmes that may look similar - but the IE 11 and Win 7 should be resolved now.
- Brian-Smith
Microsoft
It does appear to relate to the version 64 or 65 (Beta) releases of Chrome. Our product group are looking into it - not sure at this stage if Microsoft or Google will need to make a change. Once Project opens you could also use File, Open to open any plans - but for other actions such as opening a calendar your suggested workaround of IE (or Edge or Firefox) is good. This also affects the latest release of Opera as it is based on Chrome.
Best regards,
Brian
Thanks Brian I appreciate you and the product group for looking into this and I look forward to hearing about any progress you might have on this.
- Brian-Smith
I hope to have more information by the end of the week Jon.
Is there an ETA on this issue being resolved. I have not been able to open Projects from PWA to Project in Chrome for 2 months.
- Brian-Smith
Sorry for the inconvenience Owen. If you use the subscription Project Online Desktop Client then the fix is already available in the Monthly Release channel. If you are using a MSI then the fix should be released in the April public updates - die 3rd April.
Best regards,
Brian.
This issue is still not fixed and the Public Patch will not install.
