Forum Discussion

Jon Ostroushko's avatar
Jon Ostroushko
Copper Contributor
Feb 15, 2018
Solved

Users are not able to open Projects from O365 in Chrome to MS Project on the desktop

So we are running into an issue that appears may be attributed to a Chrome update. I am looking to gather feedback from others to see if you are experiencing the same issues as us.    When a user...
Chrome
office 365
Online
Project
  • Brian-Smith's avatar
    Brian-Smith
    Mar 05, 2018

    The Win 7 and IE 11 issue was resolved over the weekend with a fix rolled out to the Project Online service.  There are still similar symptoms related to Chrome and also some Protocol Handler version problmes that may look similar - but the IE 11 and Win 7 should be resolved now.

Brian-Smith's avatar
Brian-Smith
Former Employee
Feb 21, 2018

It does appear to relate to the version 64 or 65 (Beta) releases of Chrome.  Our product group are looking into it - not sure at this stage if Microsoft or Google will need to make a change.  Once Project opens you could also use File, Open to open any plans - but for other actions such as opening a calendar your suggested workaround of IE (or Edge or Firefox) is good.  This also affects the latest release of Opera as it is based on Chrome.

Best regards,

Brian

  • Jon Ostroushko's avatar
    Jon Ostroushko
    Copper Contributor
    Feb 21, 2018

    Thanks Brian I appreciate you and the product group for looking into this and I look forward to hearing about any progress you might have on this. 

    • Brian-Smith's avatar
      Brian-Smith
      Former Employee
      Feb 21, 2018

      I hope to have more information by the end of the week Jon.  

      • Brian-Smith's avatar
        Brian-Smith
        Former Employee
        Feb 23, 2018

        No news yet - but a very similar issue now with the latest IE11 updates for Windows 7 11.50 and above.

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