Forum Discussion

Brass Contributor

Feb 15, 2018

Solved

Users are not able to open Projects from O365 in Chrome to MS Project on the desktop

So we are running into an issue that appears may be attributed to a Chrome update. I am looking to gather feedback from others to see if you are experiencing the same issues as us. When a user...

Brian-Smith
Mar 05, 2018
The Win 7 and IE 11 issue was resolved over the weekend with a fix rolled out to the Project Online service. There are still similar symptoms related to Chrome and also some Protocol Handler version problmes that may look similar - but the IE 11 and Win 7 should be resolved now.

Steve Owen

Copper Contributor

Mar 20, 2018

Is there an ETA on this issue being resolved. I have not been able to open Projects from PWA to Project in Chrome for 2 months.

Brian-Smith
Bronze Contributor
Mar 20, 2018
Sorry for the inconvenience Owen. If you use the subscription Project Online Desktop Client then the fix is already available in the Monthly Release channel. If you are using a MSI then the fix should be released in the April public updates - die 3rd April.

Best regards,

Brian.
- Steve Owen
  Copper Contributor
  Apr 25, 2018
  This issue is still not fixed and the Public Patch will not install.
  - Brian-Smith
    Bronze Contributor
    Apr 25, 2018
    Can you share more details Owen and I am sure we can help? The public patch is only applicable to the non-subscription client. If you are using the subscription client then it is already fixed in the monthly channel - but if you are in the semi-annual channel then you will jot have the fix yet. Either open a support incident or ask you administrator t open one - or switch you to the monthly channel.
    
    Best regards,
    
    Brian.