Backup a shared mailbox

New Contributor


I need to find a way to backup an Office 365 shared mailbox (standard, no license) to Onedrive (with license). I use Outlook on the web.

Can you help me please?



2 Replies
best response confirmed by tomasogreco (New Contributor)


There are a few ways to backup an Office 365 shared mailbox:

  1. Use the Office 365 eDiscovery tool: The eDiscovery tool can be used to create a search and export the contents of the shared mailbox to a PST file. This method requires appropriate permissions and administrative access.

  2. Use a third-party backup tool: There are many third-party backup tools available that can backup Office 365 mailboxes, including shared mailboxes. Some popular options include Backupify, Veeam Backup for Office 365, and AvePoint Cloud Backup.

  3. Use Microsoft's built-in backup solution: Microsoft has a built-in backup solution called Azure Backup that can backup Office 365 mailboxes. This method requires a subscription to Azure Backup and appropriate permissions to configure and manage backups.

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