10-08-2020 12:14 PM
10-08-2020 12:14 PM
We use O365 for our business needs and recently came to learn that the insert image function is no longer available. As a company that uses an image to display our company logo, address and tagline in our e-signatures its is extremely frustrating to not be able to insert an image in our Automatic Replies when our staff are on vacation and want to create an Out of Office message. I have troubleshot this issue with Microsoft support and was given instruction to use a rule as a work around however this is NOT a good recommendation to what we believe is a HUGE problem since using a rule will send out of office notifications to every single email and not just one email to each sender as is done with notifications when using Automatic Replies. Please take note that we were previously able to insert images in automatic replies and now its gone! Not sure why Microsoft allows you to insert an image when creating an e-signature and even allows you to insert an image in Rules but not in Automatic Replies. Please review and consider bringing back insert image into Automatic Replies!
With Thanks & Appreciation,
10-09-2020 03:16 AM
in fact Outlook doesn't provide a button to insert an image to auto reply, but you can do that manually, using cut & paste. I've just tested it:
10-14-2020 06:26 AM
@Victor Ivanidze I am aware that there is no button to insert an image to auto reply, and that you can manually insert using cut and paste but after you've saved and exited, go back in and you will see the image will not be there! They do not allow it to stick.
10-21-2020 03:04 AM
my bad - I did not make sure the image doesn't remain there after inserting.
Try a possible workaround: https://social.technet.microsoft.com/Forums/Lync/en-US/73697b50-c727-40fd-a7e0-30c1e6a73e2a/how-do-i...
10-21-2020 09:26 AM - edited 10-21-2020 09:27 AM
@Victor Ivanidze again I am aware of this and have implemented it but don't think this is a suitable work around since now the disadvantage is that this will reply to every message you receive! This is not very professional in my opinion, imagine all the out of office notifications once would receive when multiple persons are on an email thread and staff and clients are replying back and forth. This is why I think Microsoft should really consider fixing this PROBLEM!
10-22-2020 03:18 AM
you can append an image (your logo) to any auto reply message using this Exchange online mail flow rule (transport rule):
10-26-2020 09:22 AM
@Victor Ivanidze I have to thank you!!! That worked! Had to work through it a bit with some Microsoft support but got it working! Now, just need to finesse image sizing so that image sizing is appropriate for email signatures. Many thanks :)
10-27-2020 01:48 AM
glad to help. Contact me if you wish to create any custom solution for Outlook/Exchange/Power Automate.