Forum Discussion
SarahPohl
Aug 10, 2020Copper Contributor
Adding two accounts with the same address to Outlook
I recently got an Office 365 account from my workplace, but it's not connected with our Exchange account. This means when I log in at micorosoftonline.com with my Office 365 account, I can't see any ...
- Aug 11, 2020
If that is the case then you are in the hands of your Administrators then I'm afraid. It may be that they have a good reason for configuring things this way for the time being. Have you explained to them the impact of this issue? I am presuming you will have.
mahumphreys is the email for the personal account hosted in outlook.com - ie, do you have a premium account with the domain hosted in outlook.com? If not, you will need to use manual set up to add it to your profile.
mahumphreys
Jan 18, 2021Copper Contributor
Diane_Poremsky_MVP Yes, it's Premium and hosted by Outlook. It worked previously to the 'other' account being created in a Work/School domain, but now I get a simply 'Something went wrong' message.