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PriyankaChhikara's avatar
PriyankaChhikara
Copper Contributor
Sep 16, 2020

OneDrive: Unable to add shortcut for shared files under "My Files"

There are certain files that are shared with me in SharePoint. I have the editable rights for these files. I need to access these files in tableau. So I am trying to create a shortcut of these files so that the shared files are accessible through "My Files" folder in Tableau.

I am referring to this Microsoft link but i am not getting the option "Add shortcut to OneDrive".

https://support.microsoft.com/en-us/office/add-and-sync-shared-folders-to-onedrive-8a63cd47-1526-4cd8-bd09-ee3f9bfc1504?ui=en-us&rs=en-us&ad=us

 

Can someone please help and advise what is wrong here.

 

22 Replies

  • Hello my friends, I have the same problem today, April 15, 2024, I cannot see the button to share the direct access to "my files" while on the web, there is no way, there are 3 users out of 6 and I don't know how to solve it, someone from Microsoft help with this?
    • JDavis3rd's avatar
      JDavis3rd
      Copper Contributor

      My working OneDrive users are on Win10.  The user without the required 'Add shortcut to My Files' is on Win11 home.  How about some of you?  Do you think this is related to Windows 11 or Pro verses Home?

      • alejandroramirez911's avatar
        alejandroramirez911
        Copper Contributor

        JDavis3rd I don't know if I really have to see the operating system online it doesn't work anymore, it actually coincidentally they have Windows 11 but also those who have Windows 10 the same thing happens to them

  • LoLei330's avatar
    LoLei330
    Copper Contributor
    Experiencing this same problem in late 2023.

    I suspect it has to do with wrong permissions.

    I do have edit permission on the folder, as I can see in my partner's account where the folder was created.

    On the mobile app I do see the "Add shortcut" menu item, but when I click it, it says:

    "Cannot Add to Your OneDrive
    'Folder' might have been moved or deleted, or you might not have permission to edit it."

    Almost the same message appears when I try to rename the folder, which I should also be able to do.

    Neither the "Add shortcut" menu item nor the "Rename" menu item appears on the web app on desktop.
  • tfawumi's avatar
    tfawumi
    Copper Contributor
    I was having the same issue, but I managed to get it done using the OneDrive App. Try that!
    • Chris_K1870's avatar
      Chris_K1870
      Copper Contributor

      tfawumi I tried the app and don't see a way to add shortcut to My Files. I do remember having this issue once before and a day or 2 later it showed up, but from the comments here it sounds like that might not happen for everyone.

  • TJCaz's avatar
    TJCaz
    Copper Contributor
    do we have update on this? its already october 2022. 🙂
  • PriyankaChhikaraI am an IT administrator with 60 users of 365 Sharepoint and I have some users with this problem. Some can see the "shortcut to My Files" option, and others cannot.  I don't know the reason or the solution.

  • I don't know what Tableau "My Files" looks like, but if there isn't a cloud-storage mounting option, then you should sync your SharePoint files so that they are navigable from your local computer.
    • PriyankaChhikara's avatar
      PriyankaChhikara
      Copper Contributor

      Mike Williams Thank you for your reply. I was referring to the "My Files" option in OneDrive.

      I can connect Tableau to only those files which appear under "My Files" In OneDrive.

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