Forum Discussion
Deolindo
Aug 10, 2021Copper Contributor
My Onedrive app for android lost "Clean up space" option.
I cant find the option for clean up my device anymore.
- Feb 13, 2022Good news since yesterday the feature has returned on my poco x3 nfc without any actions.
Thank you OneDrive team.
Matthijs1430
Sep 30, 2021Copper Contributor
Clean up space not working in Android 11 [PENDING]
Last Updated: 28 April 2021
ISSUE
For users on Android 11, the OneDrive mobile app does not clean up space as promised.
We are aware of the issue and are working to resolve it. Apologies for any inconvenience caused.
WORKAROUND
Check for the file or photos in the OneDrive mobile app or at OneDrive.com. If the files or photos are present then you can safely remove them from your device.
- GezmondOct 18, 2021Copper ContributorI logged a ticket with Microsoft for this and they have informed me that the feature has been removed but will not tell me why. They had the audacity to suggest I should add it to some feature ideas forum when they have clearly already had the idea as it used to work!
Anyway I have resolved the issue by another means. Under the assumption that files are syncing to the cloud no problem, I only need to delete old photos from before a certain date, say more than six months. There is a crappy but effective app you can use for this.
https://play.google.com/store/apps/details?id=delete.photo.old.com.old_photo_deleter2
Works for me, hope it does for others.