Forum Discussion
Share Link not Loading/allowing Downloads?
EnPointe I know this was posted a while ago, but I was hoping you could help me since your link is now working for downloads. For the last year my shared folder links allowed clients to download, but all of a sudden if they click the download button it doesn't work. Please let me know how you fixed it. Thanks!
- tedkremppJan 19, 2022Copper Contributor
VTour@stephen_rice I am having the same issue right now. For whatever reason, our users cannot download whole folders or multiple files. They are only allowed to download an individual file. This is a big issue as many of the folders we share have multiple subfolders with multiple items in each of them.
I am trying to share "anyone with link can view". We will send the link out to 80+ people and cannot restrict them to sign in, as many don't have accounts. Users who do have an account and are logged in are able to download.