Missing "Always keep on this device"

%3CLINGO-SUB%20id%3D%22lingo-sub-1856939%22%20slang%3D%22en-US%22%3EMissing%20%22Always%20keep%20on%20this%20device%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1856939%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20missing%20the%20%22Always%20keep%20on%20this%20device%22%20option%20in%20my%20right-click%20menu%20on%20this%20new%20Microsoft%20Surface%20machine%20I%20just%20received.%20Here%20are%20some%20screenshots%20of%20my%20settings%20and%20version%20of%20Windows%2FOneDrive.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%221.PNG%22%20style%3D%22width%3A%20415px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F231661iE90749547D4A0BB1%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%221.PNG%22%20alt%3D%221.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%222.png%22%20style%3D%22width%3A%20415px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F231660i10380EF8DBD31221%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%222.png%22%20alt%3D%222.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%223.PNG%22%20style%3D%22width%3A%20456px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F231659iDAD5006EAA9A5915%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%223.PNG%22%20alt%3D%223.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20screenshot%20is%20within%20SharePoint%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%224.png%22%20style%3D%22width%3A%20597px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F231662i2B37C9651B2ACEC8%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%224.png%22%20alt%3D%224.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20should%20be%20seeing%20this%20but%20it's%20not%20there..%20can%20anyone%20assist%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%225.png%22%20style%3D%22width%3A%20713px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F231681iA6F0A120B0328EDF%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%225.png%22%20alt%3D%225.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1856939%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOneDrive%20for%20Business%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESync%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1919672%22%20slang%3D%22en-US%22%3ERe%3A%20Missing%20%22Always%20keep%20on%20this%20device%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1919672%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3BI%20had%20this%20problem%20on%20a%20new%20laptop%20with%20standard%20onedrive.%20It%20could%20be%20related%20to%20user%20account%20control%20settings.%20Mine%20was%20set%20to%20never%20notify%20bottom%20setting.%20I%20set%20it%20to%20always%20notify%20top%20setting%20and%20restarted%20and%20the%20onedrive%20options%20have%20now%20appeared.%20I%20then%20set%20it%20to%20notify%20only%20when%20the%20one%20below%20the%20top%20one%20and%20the%20options%20were%20still%20present.%20Might%20be%20worth%20a%20try%20but%20can't%20say%20it%20would%20be%20the%20same%20with%20onedrive%20for%20business.%20Can%20also%20be%20affected%20by%20group%20policy%20settings%20if%20your%20organisation%20imposes%20them.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

I'm missing the "Always keep on this device" option in my right-click menu on this new Microsoft Surface machine I just received. Actually, I'm missing all OneDrive contex menu options. Here are some screenshots of my settings and version of Windows/OneDrive.

 

1.PNG

 

2.png

 

3.PNG

 

This screenshot is within SharePoint

 

4.png

 

I should be seeing this but it's not there.. can anyone assist?

 

5.png

 

 

3 Replies

@drewmartell I had this problem on a new laptop with standard onedrive. It could be related to user account control settings. Mine was set to never notify bottom setting. I set it to always notify top setting and restarted and the onedrive options have now appeared. I then set it to notify only when the one below the top one and the options were still present. Might be worth a try but can't say it would be the same with onedrive for business. Can also be affected by group policy settings if your organisation imposes them. 

@cntoms Mine was also set to never notify, so I tried setting to the second-one from the top and rebooted, still nothing. I set it to the top setting and rebooted, still nothing, so I put it back to Never notify. 

 

My computer is not joined onto any domain - if that would have any merit, and there should be no policies applied.

 

See below for the admin sync settings for the org. I am logged into OneDrive with my company email belonging to this org - of which I am a full admin of.

 

sc3.PNG

Just an update: I forgot about this problem for the past month and I just checked now and it's there. It magically appeared after forgetting about it. I do keep my machine up-to-date so maybe a patch fixed it?