Office 365 error "0xcaa70004"

[EzekielSam1]

I keep getting this error "0xcaa70004" when trying to login to my office 365 desktop client, Word, Excel, Powerpoint, etc. I error occurred when I updated my license and switched to the new licenced account. Any solution please??

[#2]

Hi, the ospp.vbs is a common solution for issues like these.

https://docs.microsoft.com/en-us/office/troubleshoot/activation/reset-office-365-proplus-activation-...

You can run this to simplify things https://docs.microsoft.com/en-us/office/troubleshoot/activation/reset-office-365-proplus-activation-...

[#3]

Would try the solution and update you.

Many thanks.