Forum Discussion
O365 MFA not sending text to mobile phone
Mysteriously this morning it is now all working again as before (as of 9am UK time).
I can only suggest a MS glitch yesterday which is now resolved.
Thanks for all and any assistance from those on this thread and any others who noticed and were in a position to get it fixed. 🙂
Kindest,
AndyPalmerCTC the same issue here again - Feb 5th 2020:
Users enrolled for Multi Factor Authentication (MFA) and used it last night to access Office 365 from a personal computer and received the text on +1 XXX SSS RREE and it worked successfully.
Today they are attempting to access the Office 365 portal this afternoon on the same computer but not receiving the MFA code on the mobile phone, tried twice and still no text.
Hi Ali,
Just tested and seems to work okay from the UK right now (it's 09:30 GMT here).
AndyPalmerCTC Thanks for the update,
Here, it was out for few hours and then all delayed messages came through on all messages.
I remember similar thing happened last year also, but Microsoft did not announce anything in the Health view dashboard in the admin portal.
- I have been trying now for 10 consecutive days to get into my work email using the text verification and the messages are not being sent. MAY 2021. I have no other option set up, is there any way to circumnavigate the text or add another option? Everything returns to the same mobile text verification option .
