05-18-2019 01:34 PM
05-18-2019 01:34 PM
error message: The user 'email@example.com' is pending provisioning for the Online Dial-In Conferencing service, please try again later.
+ CategoryInfo : NotSpecified: (:) [Enable-CsOnlineDialInConferencingUser], BvdCmdletException
+ FullyQualifiedErrorId : UserPendingProvisioning,Microsoft.Rtc.Management.Hosted.Cbd.EnableCsOnlineDialInConferencingUserCmdlet
+ PSComputerName : admin2a.online.lync.com
the user is properly licensed with E5 including phone system and audio conferencing being enabled.
the user was migrated from hybrid SFB on-prem pool to SFB online pool more than 24 hours ago.
a ticket was submitted to O365 support. it is #14426044
I was asked to elaborate on the problem after calling out the support tech for sending me a useless document on how to setup online audio conferencing (https://docs.microsoft.com/en-us/skypeforbusiness/audio-conferencing-in-office-365/set-up-audio-conf...)
If anybody with authorization and a clue would like to resolve the ticket so I can enable the user's conferencing service after swearing up and down it wouldn't take more than 24 hours to provision, feel free to do so.
08-20-2019 07:57 AM
i'm having same issue with one of my clients, Any update?
08-20-2019 08:29 AM
@Bakasan90 Yeah, dissect the Enable-SkypeForBusinessVoiceUsers.ps1 script and frankenstein something together based on it. Pre-provisioning the audio conferencing service license and waiting until the provisioning status is complete before running the enable-csonlinedialinconferencinguser command smooths out the process significantly. If you're able to assign the license to hybrid users like a week before moving them, you should highly consider doing that.
Short of that, if it's just a one-time hot cut, wait 24 hours the first time, then move the users that can't be enabled back to on-prem and then back to online and they should all be fixed. If they aren't try it again until it works with maybe a 15 or 30 minute wait between user moves.
Script location in zip file:
MyAdvisor_SOF.zip\3-Deliver\Enable Accounts at scale\3- Enable-SkypeForBusinessVoiceUsers v4.zip\