Forum Discussion
mohammad_Tayib
Feb 19, 2024Copper Contributor
Wrong mfa triggers when try to login with guest account in MS Teams client
I am currently utilizing the latest version of MS Teams with my company account. For added security, my company has configured multi-factor authentication (mfa), and I use Microsoft Authenticator to ...
- Feb 20, 2024
Hi mohammad_Tayib,
can you try to do the following (do this while the New Microsoft Teams are running):
Open every single location with Windows Start + R (Run) and delete everything in the location:%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe
%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
%LocalAppData%\Microsoft\OneAuth
%LocalAppData%\Microsoft\TokenBroker
%LocalAppData%\Microsoft\IdentityCache
This should remove all active logged in users in your Microsoft Teams Client.Then, log out from the Microsoft Teams and sign-in with the "main" user you are using.
After you sign-in, click on Add another account and add your guest account and check if the issue still exists.
mohammad_Tayib
Feb 19, 2024Copper Contributor
Anyone knows how to resolve this or it can be marked as a bug?