Forum Discussion
marie_sk860
Oct 26, 2021Copper Contributor
Video icon missing for external calls
Hello When we try to video call with external users we can find them and start a chat with them but the icon to start a video or audio call is missing. I've checked and we have 'Allow external dom...
marie_sk860
Nov 16, 2021Copper Contributor
Sorry for the slow reply, I thought I'd already responded. I tried the diagnostic tool and it showed the external domains were ok, so I tried again and it is now working. I'm not sure what changed but its ok now.
Nov 16, 2021
Hello! Excellent news. Sometimes it's all about propagation.