'Unkown' in Scheduling Assistant?

%3CLINGO-SUB%20id%3D%22lingo-sub-1498945%22%20slang%3D%22en-US%22%3E'Unkown'%20in%20Scheduling%20Assistant%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1498945%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20a%20quick%20question.%20Sometimes%20when%20viewing%20the%20scheduling%20assistant%20within%20teams%2C%20availability%20for%20certain%20individuals%20display%20as%20unknown.%20Is%20this%20related%20to%20their%20own%20settings%2C%20and%2For%20is%20it%20something%20adjustable%20within%20the%20O365%20admin%20settings%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sch.png%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F202199i4E6019025ABB7F4D%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22sch.png%22%20alt%3D%22sch.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1498945%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMeetings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1499667%22%20slang%3D%22en-US%22%3ERe%3A%20'Unkown'%20in%20Scheduling%20Assistant%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1499667%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F632886%22%20target%3D%22_blank%22%3E%40BC-Cncf%3C%2FA%3E%26nbsp%3BHi%2C%20although%20this%20is%20not%20specifically%20to%20do%20with%20scheduling%20in%20Teams%2C%20the%20bit%20of%20info%20you%20are%20referring%20to%20is%20a%20users%20presence%20information.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20would%20recommend%20taking%20a%20look%20at%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fpresence-admins%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fpresence-admins%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHowever%20I%20don't%20think%20there%20is%20much%20you%20can%20do%20settings%20wise%20and%20unknown%20is%20not%20a%20state%20that%20a%20user%20should%20be%20able%20to%20set%20against%20themselves.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhere%20I%20would%20question%20it%20more%2C%20is%20if%20you%20knew%20one%20of%20those%20unknown%20users%20to%20be%20present%20and%20online%20and%20it%20still%20showed%20as%20unknown.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHenry%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Contributor

Hi,

 

Just a quick question. Sometimes when viewing the scheduling assistant within teams, availability for certain individuals display as unknown. Is this related to their own settings, and/or is it something adjustable within the O365 admin settings?

 

sch.png

 

Thanks

1 Reply
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@BC-Cncf Hi, although this is not specifically to do with scheduling in Teams, the bit of info you are referring to is a users presence information.

I would recommend taking a look at: https://docs.microsoft.com/en-us/microsoftteams/presence-admins

 

However I don't think there is much you can do settings wise and unknown is not a state that a user should be able to set against themselves.

 

Where I would question it more, is if you knew one of those unknown users to be present and online and it still showed as unknown.

 

Thanks

 

Henry