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Amruthamohan's avatar
Amruthamohan
Copper Contributor
Feb 05, 2020

Unable to setup Microsoft Team meeting through Outlook

Hi,

 

I am unable to set-up a meeting from my outlook. when i click on new team meeting icon it opens the meeting invite dialogue box but the invitation to meeting to join get disappeared. Request if anyone could help on this. Attached Error screenshot 

 

Regards,

 

Amrutha

  • LinusCansby 

     

    Hi All,

     

    The problem is resolved now.

    Resolution:

     

    The issue was there was a "Custom Invite" Add-in which was enabled in my Outlook which was causing the problem by taking a precedence for the meeting invite link. The support team has just disabled to "Custom Invite" then its working fine now.

     

    Thanks all of you for your help.

  • Hi,

    I have seen this before previously.

    1.) Make sure you are in your organisations tenant in Teams, not someone else’s
    2.) Make sure you have an audio conference licence it is assigned and it looks ok in the Teams Admin Centre
    3.) Make sure Outlook has all updates (if it is saying it needs to be updated
    4.) Close and reopen outlook. May involve killing the task via task manager
    5.) Try to rebook

    Let me know how you get on!

    Best, Chris
  • Amruthamohan's avatar
    Amruthamohan
    Copper Contributor
    Hi Chris, Please note that until last 2 weeks back i was able to set-up meeting in Outlook, only now i am getting error like the invitation link does disappear for others to join the meeting. I tried to uninstall and re-install also removed the Microsoft teams add-in and added but nothing works.
    • Rob Ellis's avatar
      Rob Ellis
      Bronze Contributor
      if you try using outlook.office.com - does it work fine there? Or alternatively add the meeting on the calendar app in Teams itself?
      • Amruthamohan's avatar
        Amruthamohan
        Copper Contributor

        Rob Ellis I can't set-up Microsoft Teams meeting Outlook.office.com. Also i tried creating the meeting invite from Microsoft teams itself but the same problem occurs The dial-in or Invitation link is missing. I have attached  error.

         

        also.

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