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Amruthamohan's avatar
Amruthamohan
Copper Contributor
Feb 05, 2020
Solved

Unable to setup Microsoft Team meeting through Outlook

Hi,   I am unable to set-up a meeting from my outlook. when i click on new team meeting icon it opens the meeting invite dialogue box but the invitation to meeting to join get disappeared. Request ...
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  • Amruthamohan's avatar
    Amruthamohan
    Feb 06, 2020

    LinusCansby 

     

    Hi All,

     

    The problem is resolved now.

    Resolution:

     

    The issue was there was a "Custom Invite" Add-in which was enabled in my Outlook which was causing the problem by taking a precedence for the meeting invite link. The support team has just disabled to "Custom Invite" then its working fine now.

     

    Thanks all of you for your help.

Amruthamohan's avatar
Amruthamohan
Copper Contributor
Feb 05, 2020
Hi Chris, Please note that until last 2 weeks back i was able to set-up meeting in Outlook, only now i am getting error like the invitation link does disappear for others to join the meeting. I tried to uninstall and re-install also removed the Microsoft teams add-in and added but nothing works.
Rob Ellis's avatar
Rob Ellis
Bronze Contributor
Feb 05, 2020
if you try using outlook.office.com - does it work fine there? Or alternatively add the meeting on the calendar app in Teams itself?
  • Amruthamohan's avatar
    Amruthamohan
    Copper Contributor
    Feb 05, 2020

    Rob Ellis I can't set-up Microsoft Teams meeting Outlook.office.com. Also i tried creating the meeting invite from Microsoft teams itself but the same problem occurs The dial-in or Invitation link is missing. I have attached  error.

     

    also.

    • ChrisHoardMVP's avatar
      ChrisHoardMVP
      MVP
      Feb 05, 2020
      Hmm. As it is not working in the web version of Outlook it posits there is either an issue on the back end or a configuration change which may have caused this.

      How about

      1.) Removing and re-adding the audio conferencing licence in the Microsoft 365 Control Panel
      2.) In the Teams Admin Centre go to Users > Your User > Account and see if Audio Conferencing is set to on

      Let me know

      Best, Chris
      • LinusCansby's avatar
        LinusCansby
        MVP
        Feb 05, 2020

        Amruthamohan It looks like no Teams meeting information at all is inserted to your meeting in Outlook (not only missing dial-in-information). So I wonder if you tried this on another computer? 

         

        When you tested on Outlook.office.com, did you have the option to create a Teams meeting? If yes, did you send the invite? The Teams meeting information in not added until you send away the meeting invite.

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