Forum Discussion
Amruthamohan
Feb 05, 2020Copper Contributor
Unable to setup Microsoft Team meeting through Outlook
Hi, I am unable to set-up a meeting from my outlook. when i click on new team meeting icon it opens the meeting invite dialogue box but the invitation to meeting to join get disappeared. Request ...
- Feb 06, 2020
Hi All,
The problem is resolved now.
Resolution:
The issue was there was a "Custom Invite" Add-in which was enabled in my Outlook which was causing the problem by taking a precedence for the meeting invite link. The support team has just disabled to "Custom Invite" then its working fine now.
Thanks all of you for your help.
Amruthamohan
Feb 05, 2020Copper Contributor
Hi Chris, Please note that until last 2 weeks back i was able to set-up meeting in Outlook, only now i am getting error like the invitation link does disappear for others to join the meeting. I tried to uninstall and re-install also removed the Microsoft teams add-in and added but nothing works.
- Rob EllisFeb 05, 2020Bronze Contributorif you try using outlook.office.com - does it work fine there? Or alternatively add the meeting on the calendar app in Teams itself?
- AmruthamohanFeb 05, 2020Copper Contributor
Rob Ellis I can't set-up Microsoft Teams meeting Outlook.office.com. Also i tried creating the meeting invite from Microsoft teams itself but the same problem occurs The dial-in or Invitation link is missing. I have attached error.
also.
- Feb 05, 2020Hmm. As it is not working in the web version of Outlook it posits there is either an issue on the back end or a configuration change which may have caused this.
How about
1.) Removing and re-adding the audio conferencing licence in the Microsoft 365 Control Panel
2.) In the Teams Admin Centre go to Users > Your User > Account and see if Audio Conferencing is set to on
Let me know
Best, Chris