Forum Discussion
Jovan_S
Jan 13, 2023Copper Contributor
Unable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case op...
Anit_Kumar
Copper Contributor
I tried following steps without any success [successful one shared at the end of the post]
- quitting the app and uninstalling it
- then deleting the cache from ~/Library/Application Support/Microsoft/
- deleting all the keys from Key Chain Access that came as a part of teams keyword search
- re-installing the app
It didn't work.
This worked
- did all the above steps
- search Microsoft keyword in the key Chain Access
- delete the keys that has com.microsoft.oneauth and com.microsoft.adalcache
This will remove the existing accounts at the startup.
Hope this helps.
Terryjwilkins
Oct 03, 2023Copper Contributor
Anit_Kumar THAT worked for me, thank you very much!