Forum Discussion

Microsoft

Jun 24, 2020

Solved

Transfer calls from a user assigned calling plan license to third party Fax provider

Hello, Is it possible to have a rule/policy from MS teams admin portal that can transfer calls recieved by a user phone number (assigned from a calling plan pool) to third party fax provider n...

RealTime_M365
Jun 30, 2020
Hi Karim Hossam

In case you want to forward all the call to the Fax Machine you can log into the user account and then set the call forwarding option to the Fax Number provided by any provider. That would still work seamlessly.

Login to the User Account in Teams App > Click on the Photo > Settings > Calls > Call Forwarding Settings

Hope this helps

With Regards.
Satish U

RealTime_M365

MVP

Jun 30, 2020

Hi Karim Hossam

In case you want to forward all the call to the Fax Machine you can log into the user account and then set the call forwarding option to the Fax Number provided by any provider. That would still work seamlessly.

Hope this helps

With Regards.

Satish U