Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)
SOLVED

The lowest volume on AirPods Pro is still too loud

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Occasional Visitor

So, when I conference on my iPad/iPhone with my AirPods Pro, even I adjust the volume to the lowest, the sound is still too loud. 

 

Is there a plan of fixing it? Thanks!

3 Replies
best response confirmed by Christopher Hoard (MVP)
Solution
There’s quite a few known problems with AirPods and the boring answer is that AirPods are not a fully supported device!
https://www.microsoft.com/en-us/microsoft-teams/across-devices/devices

Although afaik Microsoft is working to improve these issues with Apple

I can also recommend going to Teams uservoice and make a request or upvote better support!

For example this one:

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33069673-support-for-airpods

Adam
Volume control is located on device properties. If you are Windows 10 user, it can be found by:

1. Right-click on the Sound icon in the system tray.
2. Select Sounds from the menu.
3. Click on the Playback tab.
4. Select your Bluetooth device, then Properties.
5. Click on the Levels tab and adjust your volume.
This is the same as setting the volume using the sound icon on the taskbar. When I'm in a Teams call with Airpods Pro and have the volume set to "1", it's still too loud. Listening to music is fine.