Forum Discussion
Test call option not showing up in Teams?
Hi I've downloaded a personal version of Teams and need to test it. However, the 'Test call' option is not available? I've tried 2 methods: 1) typing 'Test call' in the search bar a...
Hi Little_Joe thanks for your response.
I've only got one OS, at the moment - Windows 10.....
Do you have any other ideas for how to fix the problem, please?
Thanks
Hello,
Suggest you uninstall the current version of Teams client and download the latest one from below link:
https://www.microsoft.com/en-us/microsoft-teams/download-app
Suggest you uninstall the current version of Teams client and download the latest one from below link:
https://www.microsoft.com/en-us/microsoft-teams/download-app
Thanks for your response.
I'd actually already done that before posting the question on this thread.
Any other ideas?
Hi JMW4567
I had the same issue, which is how I found this forum.
You will not see the make Test Call Option depending on what sort of account you have with MS Teams (i.e., Home, School, Business etc.).
I checked that my version of the app was uptodate, but I still wasn't seeing the option (whilst signed in with my home account). I signed in with my business account and I see the issue is fixed.
Hope this helpsKevinFra28:
Thank you for the confirmation.
What an absolutely confounding decision from MS: let's remove the one thing every chat app needs and which is the cause of like 99% of problems with chat apps - incorrectly set up devices and settings.
This is almost trolling on their part.
- Which type of account you're using? Microsoft Account or Work/School account ?
- Good question - I actually have both - two accounts, under the same e-mail address....
