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ElizabethV8
Copper Contributor
Jul 28, 2021
Solved

Teams won't launch as a Citrix published app

I previously had Teams installed on my orgs Citrix farm and working on all 8 servers. 

cmd used: 

msiexec /i "\\server\Microsoft\365\Teams\Teams_windows_x64.msi" /l*v c:\temp\TeamsInstall.log> ALLUSER=1 ALLUSERS=1

 

Unfortunately because our IT department was the only one with Teams at the time, no one really used it from Citrix once it was tested successfully (we used the desktop install or mobile). Months went by and we were getting ready to deploy Teams to the rest of the organization, and when we went to test Teams in the Citrix farm and though it would initiate the launch, it never actually opened. First the Citrix progress window would come up, then the Teams splash screen would come up saying it was installing, but then disappeared after about 30 seconds. The version was a little older, so I uninstalled Teams, then the Teams Machine-Wide Installer, then tried the same process I had done before that worked successfully, but I had the same end result.

 

If I log into the Citrix desktop, Teams launches just fine. What am I missing??

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