Forum Discussion
Teams users cannot sign in if using personal account
erica1995 on iOS/iPhone (and I assume Android) the Teams App allows both work and personal accounts without issue. The desktop is a different story as there are 3 apps and various changes so annoying confusing especially for someone who uses the same device for work and personal.
Teams for Work or School (called Microsoft Teams with purple icon) - Only allows work accounts even on the New Teams app.
Teams for Home (called Microsoft Teams with purple/white icon) - Only works with personal accounts. There was a free version which I think worked with all accounts, but they killed that.
Chat from Microsoft Teams (called Chat) - Built into Windows 11 and I think being replaced by Teams for Home. Supports Personal accounts only.
It would have been nice to have one tool but have moved on and now use iMessage, Skype (yes still a great tool) and Signal for personal use.
Does someone have a solution for this problem. I have Teams for Private and home use and today was the second time I could not connect from the desktop app to an organization. As I am running a small business, it is very important for me to be able to use Teams to connect to organizations or get invited to their project meetings.
Please , can anyone assist
- AnGal1090Oct 05, 2023Copper Contributor
I have the same problem. It is causing me no end of problems as I use Teams as a sole trader 😞
- SeanBosbeerOct 05, 2023Copper Contributor
I managed to find a work around.
Firstly open a Private Window or Incognito window in your favorite browser. I have used Chrome and Edge.
Then copy the link for the meeting you received into the Private window. If it asks if you want to open the App, say no. Stay in the browser. Then agree that the browser may use your camera and microphone and you are set to go. You can now have a Teams meeting with anyone.
Hope this helps you
- AnGal1090Oct 06, 2023Copper Contributor
SeanBosbeer Thank you so much, I'll give this a try!