Hello,
We are very new to Teams Rooms, trying to deploy our first actually. We have a TAPMSTSMLLEN with Logitech Tap/Meetup and a Lenovo Thinksmart CORE compute Teams Rooms device.
We are still predeployment. We had an issue with the unit on the bench where it started booting to a screen saying that we needed another app to open a link type and could not continue. I chased down the reset process that runs a script then starts the Reset this PC process, wherein you need to erase all content and settings and rebuild the PC. This worked although the problem came back. We found a better, easier answer to the issue and believe that problem is now fixed. After fixing the problem I noted that this Teams Rooms device is not updating its details in the Teams Admin Centre (TAC), where it previously was. I tracked this down to it relying on a Win Device Admin Agent service, which is NOT present on this machine following the reset.
I ran the offline update script on the machine for 4.12.138.0 which simply told me I was up to date and no changes were made.
Is there a way to get this service back, preferably without rebuilding again? Are there logs that could help me, bearing in mind I can't get them from the admin centre. If rebuilding again, do users familiar with Team Rooms think the reset script would work, or would I need to find out how to get a full image build from Lenovo?
Thanks for any info.
