Forum Discussion
Teams Chat - Guest vs External
We find that Teams Chat to External users of another tenancy Teams (using their full email name) notifies them within their Teams that there is an incoming message and allows them to participate in a...
Hi Vincent - we are also finding we have to recommend multi-Teams to get this to work acceptably - however Teams "used to" notify of activity in a Guest tenancy by showing a red dot + message count on the tenancy selection menu, but this has either gone away or no longer works.
actually, you are correct the red dot is gone, but you do get the pop up in the bottom right of the screen. Several times i caught the pop-up and spent some time searching for the message afterwards 😄
- VincentDal - are you talking about the Windows Notification toast ? Our users are set to notify via the Teams app and Windows Banner - but Guest users logged into a different Tenancy get no notifications at all if a user Chats their Guest account. The popups/banner/toast all work for communications within a tenancy, or Chats from a sender going via the External user account - just not for Guests
- yep, that's what i talked about. I'm like 95% sure i get those, but they only show a few secs.
Will keep an eye for it.