Forum Discussion
Teams Admin Center and Multiple Logins
Being a consultant, I regularly have to access the Teams Admin Center (TAC) using different logins. With any of the Microsoft Office suite of applications this is a freaking nightmare. Process essentially goes something like:
- Login using primary user, do stuff for my tenant
- Click sign out
- Sign in as a different user
- See if you're lucky and it actually uses the right tenant ID
I've cleared all *Office*, *teams*,*sharepoint*,*microsoft* cookies from my browser, and I'm currently stuck in a situation where the browser prompts for my credentials when I access the TAC, I enter my credentials, TAC starts loading then redirects to one of my customer's ADFS servers. I cannot find out what is causing my login sessions to retain the customers' session data, short of purging all my cookies. I even tried incognito mode, but the browser rejected one of the pages because the page security said inline javascript wasn't allowed, and then had inline javascript.
Anybody else manage multiple customers, and have to go through this battle? Azure has this solved with their menu when you're signed into multiple tenants, why can't the rest of Office365 use the same login stuffs?
jangliss Did you ever sort out the issue with the 365 admin portal pages losing track of which client's account you were trying to use. Mine not only forgets when I switch from admin.microsoft.com to admin.teams.microsoft.com on a different tab in the same browser session, but in Chrome it always suggests to sign in as a different client (the same wrong one every time) and it fails if I say use a different account and sign in as the same on I'm signed into on the other tab. Driving me bonkers.
Hoping you have a fix! 🙂
EricInIdaho I have the same issue. In my case, I normally use Chrome, and the error state I get is specific to admin.teams.microsoft.com, where it insists on asking me to login using a user on one of my clients tenants, not the tenant I am logged into in other tabs. None of the other admin portals exhibit this behavior.
If I need the teams admin portal, I just use an incognito window, or another browser, like Edge. Then I can log in to the teams admin center I want to access, with the login name I want, independent of where I am in the Chrome sessions. This must be some sort of caching, and may be specific to Teams Admin on Chrome. I just live with it, now that I have a functional workaround.
I hope that is of some benefit to you.
- Hello, I hear you. You should be able to use InPrivate and Incognito sessions though.
ChristianJBergstromI'd think the same too, however FireFox at least seems to have a hissy fit with it.
Once sign-in has started, TAC starts loading, then hits this page:
Which fails with unsafe-inline javascript.
I was thinking it might be uBlock Origin, but it's disable in incognito, and if it was that extension, I'd expect it to break in a regular browser session.
That said, this is the Azure experience when I'm signed into several customers.
I don't have to sign out, I can click my icon in the top right, and just select the other account and the tenants swap. Like somebody actually thought about being able to manage multiple organizations.
Teams admin is still completely broken as of today in that regard. All other 365 services seem to properly use the current user, but Teams admin just keeps telling me "user is not authorised" because it uses some user I never told it to.
I don't get it working without using an incognito window/another browser/flushing all cache & cookies at all.This is really annoying.
