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Nyou955's avatar
Nyou955
Copper Contributor
Jan 11, 2020

Team issue- can't schedule meetings

Hi,

I moved my email from Zoho to Outlook and part of the new package is Teams. When I had Zoho I couldn't schedule meeting on Teams through the app or any other way. I though  I did not have an outlook account that's why. The same issue persists even after getting the outlook business email package. I tried re-installing Teams but nothing works. Any advice. Thanks

  • Hi,

     

    Are you running the free version or payed version of Microsoft Teams? In the free version scheduling meetings is not included.

     

    /Linus

    • Nyou955's avatar
      Nyou955
      Copper Contributor

      LinusCansby  Hi Thank you for trying to help. initially I installed the free version when I had Zoho. I bought Office 365 Business essential that comes with the regular Teams. I thought I needed to delete and reinstall the Teams app but that did not help. I'm not sure if I need to change my office profile or how to do that, to get the TEAMS to switch from the free version. I bought another Office business essential and that worked without any issues and I can get the full Teams when I log in. The difference is that the second one was never on ZOHO, it was a new account. So with one account I get the full Teams and the other is still limited. Any thoughts?

  • MkSports's avatar
    MkSports
    Copper Contributor

    Nyou955 

     

    I have the same problem. I upgraded from the free version to the paid version and all of a sudden I can not schedule meetings anymore. It was possible as long as I had the free version. Now it´s not possible anymore. There is no icon for meetings, no icon for the calendar. 

    How can I get help to fix this problem? 

  • djbre58's avatar
    djbre58
    Copper Contributor

    Nyou955 

    Yesterday I upgraded from the free version to Teams Essentials for £3 a month which was easy and went well.

    The problem I'm having now is when I click on Meet Later , Schedule a meeting, Add details, then try and put attendees in it will not allow people on virginmedia.com and blue yonder.co.uk but is ok with gmail,yahoo.co.uk, btinternet.com etc.

    I spent about an hour on live chat last night and they couldn't even help me so what is the point of having it.

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