Forum Discussion

Copper Contributor

Jan 10, 2020

Team issue- can't schedule meetings

Hi, I moved my email from Zoho to Outlook and part of the new package is Teams. When I had Zoho I couldn't schedule meeting on Teams through the app or any other way. I though I did not have an out...

microsoft teams

LinusCansby

MVP

Jan 11, 2020

Hi,

Are you running the free version or payed version of Microsoft Teams? In the free version scheduling meetings is not included.

/Linus

Nyou955

Copper Contributor

Jan 11, 2020

LinusCansby Hi Thank you for trying to help. initially I installed the free version when I had Zoho. I bought Office 365 Business essential that comes with the regular Teams. I thought I needed to delete and reinstall the Teams app but that did not help. I'm not sure if I need to change my office profile or how to do that, to get the TEAMS to switch from the free version. I bought another Office business essential and that worked without any issues and I can get the full Teams when I log in. The difference is that the second one was never on ZOHO, it was a new account. So with one account I get the full Teams and the other is still limited. Any thoughts?

LinusCansby
MVP
Jan 12, 2020
You have to upgrade your free Teams to paid Teams. Follow the instructions here:
https://support.office.com/en-us/article/upgrade-from-teams-free-to-teams-29475bbd-a34f-4175-9b33-d44430f8ad39
- LColizza_McMaster2020
  Copper Contributor
  Apr 16, 2020
  hi I read the solution was to upgrade from free. I am using a corporate Office 365 account. I and the faculty I gathered on our Team cannot schedule meetings. Icon and functionality is not there. Need a different solution.
  Lisa
  - LinusCansby
    MVP
    Apr 16, 2020
    LColizza_McMaster2020 Can you explain some more? Is it the Teams meeting icon you are missing in Outlook? Can you schedule a meeting from Teams calendar? Can you see the Teams calendar? Can you start an ad-hoc meeting using the "Meet now" in Teams calendar?