Forum Discussion

Brass Contributor

Jan 15, 2020

Team Direct Routing - no dial pad

Hello. I enabled user with Direct Routing on Teams. But that user doesn't have dial pad. What I noticed? User was migrated from SfB OnPrem to Teams with Teams Only mode - Hybrid mode also. ...

microsoft teams

Settings

msabat

Brass Contributor

Jan 16, 2020

LinusCansby Yes I am connected to SfB Online with PowerShell.

Nothing happen when I try to type Set-CsUser -OnPrem and press tab

LinusCansby

MVP

Jan 16, 2020

Make sure you have the latest module installed:

https://docs.microsoft.com/en-us/skypeforbusiness/set-up-your-computer-for-windows-powershell/download-and-install-the-skype-for-business-online-connector

Try from another computer if that works better. You can also try this script to connect to Office365 services with powershell

https://www.powershellgallery.com/packages/Office365.Connect

msabat
Brass Contributor
Jan 19, 2020
LinusCansby

I have the latest version of SfBonline module
- msabat
  Brass Contributor
  Jan 20, 2020
  @Linus Cansby
  
  And user under get-csuser has now HostedVoiceMail and EnterpriseVoiceEnabled as True
  
  But under get-csonlineuser user has them as False:
  - LinusCansby
    MVP
    Jan 20, 2020
    Get-CsUser is not available for Skype For Business Online, So I guess when you were running Set-CSUser your were running that on your Skype for Business Server, not Online. So try run from another computer not connected to Skype for Business Server.