06-29-2020 01:02 PM
06-29-2020 01:02 PM
Hello, I'm sorry if this has already been asked. I've looked and haven't been able to easily locate it. Feel free to point me to the conversation if it already exists.
So I understand that Teams now allows you to have a separate pop-out windows to chat with someone so you can continue working in teams with that chat open. But my question is more related to incoming chats. I tend to receive multiple chats from several people and chats get buried and missed for long period by simply having them bolded in 'Recent' chats.
Is there a way to have a separate chat window automatically pop-out when a new 'incoming' chat is received and have them highlighted as separate windows in the task bar? This is functionality my company previously had in Skype for Business and it was helpful to make sure I get to all chats that are sent me.
Thank you for your help!
06-29-2020 01:18 PM
@cdublyoo So you want new incoming chats to open up in a separate window automatic when they arrives? That is not possible. The only notification you can get is the notification you get when the message arrives but it will not automatic open in a separate window.
I usually when I get a couple of minutes just check the recent chats and answer the chats or mark a message as unread so I can come back to it when I have more time to answer the message.
06-29-2020 01:34 PM
@Linus Cansby Thanks for responding! It just seems a little clunky. I may have answered a chat to one person but when another chat comes in from a different person, then the Teams app flashes in the task bar with the name of the person I previously chatted with and not the new person.
Like I said, with the above workflow things soon get lost or ignored unless I periodically remind myself to go back and make sure there aren't other chats buried. It would be a nice future enhancement to have a setting to allow a new chat to pop a new window for users that manage their work that way.
Thanks again for responding Linus.