Aug 01 2020 05:51 PM
My organization is experiencing issues with accessing share excel documents. Once uploaded, they appear in the private chat and within the files tab, however, when attempting to download or view, it states "You don't have access to this file."
This is the case even for individuals with Global Admin access.
Is this an issue with SharePoint integration or OneDrive Business settings?
Aug 02 2020 12:33 AM
Aug 03 2020 06:42 AM
Solution
What is giving you the message saying you don't have access? Teams or Excel itself?
A global Admin won't have permission to the users OneDrive unless they have specifically added themselves into the site collection admin. Is this all excel files or specific ones?
Aug 03 2020 01:30 PM
Both Teams & Excel. Whether I attempt to preview the document inside of Teams or open it within Excel, it gives the same message. Also, it won't allow me to download it, which I'm assuming is because of not having access.
Aug 03 2020 06:42 AM
Solution
What is giving you the message saying you don't have access? Teams or Excel itself?
A global Admin won't have permission to the users OneDrive unless they have specifically added themselves into the site collection admin. Is this all excel files or specific ones?