Forum Discussion

Copper Contributor

Aug 02, 2020

Solved

Restricted Access for file sharing in Private Chats

My organization is experiencing issues with accessing share excel documents. Once uploaded, they appear in the private chat and within the files tab, however, when attempting to download or view, it ...

files

microsoft teams

Andrew Hodges
Aug 03, 2020
Justin_Blue

What is giving you the message saying you don't have access? Teams or Excel itself?

A global Admin won't have permission to the users OneDrive unless they have specifically added themselves into the site collection admin. Is this all excel files or specific ones?

Andrew Hodges

Bronze Contributor

Aug 03, 2020

Justin_Blue

What is giving you the message saying you don't have access? Teams or Excel itself?

A global Admin won't have permission to the users OneDrive unless they have specifically added themselves into the site collection admin. Is this all excel files or specific ones?

Justin_Blue
Copper Contributor
Aug 03, 2020
Andrew Hodges

Both Teams & Excel. Whether I attempt to preview the document inside of Teams or open it within Excel, it gives the same message. Also, it won't allow me to download it, which I'm assuming is because of not having access.