Forum Discussion
Outlook add-in and disk activity
Hi guys,
We have an issue with outlook 2016 (Office 365) and teams Outlook add-in. When Teams add-in is turned on in outlook, disk activity increase, and computer slow down dramatically. We have noticed that the disk activity is in %localappdata%\temp on oulook logging folder and oulook related logfiles, but we don't have turn on outlook logging.
If we disable the teams add-in, outlook logs files are still created, but with no activity.
Any ideas ?
Getting the same issue.
Have managed to mitigate by setting the two files as read only for now.
attrib +r %appdata%\..\Local\Temp\*.db*
> Have managed to mitigate by setting the two files as read only for now.
> attrib +r %appdata%\..\Local\Temp\*.db*
Thank you this solved it for me!
For others, step-by-step instructions that worked for me are below.
- Launch an Administrator/Elevated Command Prompt (Instructions on how to do this)
- Navigate to your working temp directory by entering the following into your elevated command prompt
cd C:\Users\user.name\AppData\Local\TempIn example directory above replace `user.name` with your windows login name
- Now paste the following and hit Enter key
attrib +r %appdata%\..\Local\Temp\*.db*Recommendation from Microsoft Support yesterday was to revert to the semi-annual channel which is not showing this same issue. I'm reluctant to do this across all my users as there have been several new features introduced in the monthly channel since the last semi-annual channel release so they would lose functionality.
- Any Progress on this issue?
We use Outlook 2016 (16.0.5197.1000 - 32bit) with the latest Teams (1.4.00.29469 64-Bit) build and see this high resource leak issue.- An update on this issue would be great. We are also experiencing this issue.
Outlook 2016 (16.0.5197.100 32-bit) with Teams (1.4.00.31569 64-bit) is still experiencing the high resource leak issue.
We are seeing exactly the same behaviour. With Perfmon running outlook.exe is writing to a db file in %temp% continuously causing disk utilisation by Outlook to be around 75% - 100%. If I turn off the Teams add-in in Outlook then disk utilisation drops to around 0.1%. This is causing major impact to users. We have the latest Office 365 and Teams versions installed.
Bob_Manning Can you post the exact version of Office and Teams client.
Only because I read this and was alarmed. But, is this monthly channel, semi-annual, etc. Thanks
Mark
Mark GarzaWe are using the monthly channel for Office and Teams is latest version. Had session with Microsoft support today that installed Team 1.2.00.26774 (64 bit), I was using the 32bit Teams Client but this has made no difference.
Anyone had any further luck with this?
- Anyone had any further luck with finding a permanent solution to this issue ?
Fyi - we are seeing the high disk usage issue go away with the latest Teams client (version 1.3.00.13565 (64-bit).
Have a fresh new Dell XPS 13 7390 out of the box. Teams version 1.3.00.13565 (64 bits) and Office version 2005 (build 12827.20268) and still have 40% of disk usage for an outlook process.
Usage is only 40% because SSD is very fast but still...after days, weeks and months with this disk usage SSD will die prematurely...
Hi Tim_Mayo, we are running this version and we are still experiencing the same issue. Some desktops are showing near 1100 iops, all generated by OUTLOOK.EXE.
Has anyone created a support case with Microsoft about this? Just wondering what the feedback was.
- I have since been told by our corporate IT that they are aware of the high disk usage problem, which they believe is caused by the "Microsoft Teams Meeting" add-in. I have been told to disable this, which has sorted out the problem and returned disk usage to normal.
Christophe_DHUYGELAERE any news on this topic? We still have this problem in 2023.
joseorthedp My company updated office to LTSC(corporate version of offline office 2021/365) and from windows 10 to 11. No more disk usage problems faced.
