Forum Discussion

Copper Contributor

Oct 16, 2019

Outlook add-in and disk activity

Hi guys, We have an issue with outlook 2016 (Office 365) and teams Outlook add-in. When Teams add-in is turned on in outlook, disk activity increase, and computer slow down dramatically. We have ...

microsoft teams

Bob_Manning

Copper Contributor

Oct 23, 2019

We are seeing exactly the same behaviour. With Perfmon running outlook.exe is writing to a db file in %temp% continuously causing disk utilisation by Outlook to be around 75% - 100%. If I turn off the Teams add-in in Outlook then disk utilisation drops to around 0.1%. This is causing major impact to users. We have the latest Office 365 and Teams versions installed.

Mark Garza
Brass Contributor
Oct 23, 2019
Bob_Manning Can you post the exact version of Office and Teams client.

Only because I read this and was alarmed. But, is this monthly channel, semi-annual, etc. Thanks

Mark
- Bob_Manning
  Copper Contributor
  Oct 29, 2019
  Mark GarzaWe are using the monthly channel for Office and Teams is latest version. Had session with Microsoft support today that installed Team 1.2.00.26774 (64 bit), I was using the 32bit Teams Client but this has made no difference.