Forum Discussion
PotatoSpud
Jun 27, 2023Copper Contributor
Organization Contacts from Microsoft 365 Admin in Teams Phone Contacts
Hi everyone, we are slated to cutover to Microsoft Teams Phone later this week. Everything is working well except this one last bit: the driver phonebook. We are a trucking company and have over 200 ...
eliekarkafy
MVP
have you tried the below method , by creating a shared contact list using sharepoint and mapped to teams ?
https://service.alaska.edu/TDClient/36/Portal/KB/ArticleDet?ID=106
https://service.alaska.edu/TDClient/36/Portal/KB/ArticleDet?ID=106
PotatoSpud
Jun 27, 2023Copper Contributor
eliekarkafy Thank you for this suggestion! I followed the steps and it "worked": I have a Shared Contacts tab inside the all-company team's General channel. But it doesn't seem to have any kind of native connection with Teams Phone. I would like these contacts to show up as Contacts in Teams so that they can simply type the person's name and call them, and make their own custom contact groups with the drivers they care about.
All signs I can find indicate that even though Global Address Book is part of the same Microsoft Tenant, it refuses to load anything except the contacts in each individual user's main Contacts folder from Outlook.
- eliekarkafyJun 27, 2023MVPGlobal Address Book is not part of the individual contacts list for each user in teams . The contact blade in teams is considered as a private contact list for the user the same way if a person is using his mobile device. I don't think there is any other method to have a shared contact list in teams within the contacts blade,