Org-Wide Favorite Contact in Teams

Occasional Visitor

I'm wondering if it's possible through Teams Admin Center to create an org-wide 'favorite' contact. The purpose is to have an easily accessible shortcut to the phone number for the company's IT Helpdesk available to all users so they can quickly contact the helpdesk via Teams. I don't think this is possible, considering how limited the address book features are in Teams. Any insight or ideas on how I could implement something similar to this?

0 Replies