Forum Discussion
ParagonRob
Apr 19, 2020Copper Contributor
OneNote Not Updating in Teams or Sharepoint.
Hello, I'm having an issue in Teams and OneNote. Specifically, I have a OneNote that's shared as a tab within a Team. Changes have been made from within OneNote App on a Team Member's computer. ...
- Nov 12, 2020
ParagonRob probably too late (I hope you got it resolved), but I noticed the same problem this morning. To get it working again:
- go to the OneNote page in Teams (of the notebook that doesn't want to update)
- click the globe (top right -> go to website)
- chances are that you will need to log in (connection) which is already a sign that something is not ok
- if so: login
- then in that web window, go to the notebook that is not syncing
- it should also be not updated (compared to your OneNote app/desktop version)
- it may be that in a flash (about 1 or 2 seconds) you DO see the changes (eg added pages) but then they dissappear again. Very odd.
- to get the sync up and running again, try to add a new page in the webversion...
- it should reconnect... and you should see the changes from your app/desktop coming in
not sure if it will do the trick for you, but it did for me, as well as for a colleague of mine, who had the exact same problem. I don't know WHY it was broken, and I don't know if my fix will be permanent. I hope so
ParagonRob
Apr 28, 2020Copper Contributor
Roel Teeuwen - That's my EXACT situation. We can't be the only ones.
Roel Teeuwen
Apr 28, 2020Copper Contributor
ParagonRob I thought I fixed it by manually deleting the OneNote tab from the teams channel and adding it again. That did the trick, but only one time, new changes after that are again not showing in the onenote tab (but are indeed showing in the onenote web and onenote 2016 desktop app)...