Forum Discussion

StephanGee's avatar
StephanGee
Steel Contributor
Sep 01, 2023

Multiple accounts in Teams -> Multiple Accounts in M365 Apps for Enterprise?

Hi everyone,

 

it is a good thing that we now can have multiple accounts in Teams - but working with the files in the Office App is not possible.

Every time i open a file in the App it gets denied - because it tries to connect with one of my other accounts.

Is it only me, by design or is there a way to fix that behavior?

 

BR

Stephan

files
microsoft teams

5 Replies

  • VasilMichev's avatar
    VasilMichev
    MVP
    Sep 01, 2023
    Office apps also support multiple accounts nowadays (make sure you're using a recent version), though the setup therein is separate from that on Teams. And there's always a chance that a link to a given file gets opened with your Guest account instead... 😄
    • StephanGee's avatar
      StephanGee
      Steel Contributor
      Sep 04, 2023
      In my case it opens with another customer account instead of the customer account i opened the file with.
      I cannot say "sign in with other" - so opening the file fails.