SOLVED

MS Teams mac issue: audio output

Copper Contributor

Hello everyone,

i just replaced my laptop in my workplace from Windows to Macbook m1.

i using Jabra Evolve2 65 (that pair to Jabra dongle that connected to my Dell monitor)

on windows it's used to be very simple - i config that all my calls will be via the Jabra headset in the moment i answered.

now on my Macbook even the fact that teams configured in same way i found myself changing the audio output to my Jabra headset manually. it's very not comfort and annoying.

 

there is something i missing that need to be configure?

 

Thanks

9 Replies
Why connected to the monitor?

@Dejan_Topic 

the Jabra dongle i have he based on USB-A and sadly on my Mackbook i have only Type-C USB.

Has the Jabra been updated?
Have you installed the Jabra software on the Mac? https://www.jabra.com.de/software-and-services
yes and yes
I suspect your problem lies in the fact that you've connected the device to the monitor. I will replicate it and give you feedback
thank you! i waiting for your feedback :)
Never try to connect via a monitor but just do it directly in device if you use Mac. Had so many issue with this not only with teams but in general.

@paul keijzers 

thank you for the replay,

the Jabra dongle i have he based on USB-A and sadly on my Macbook i have only Type-C USB.

but hopefully today after i did FW update to my monitor + Teams it's looks better.

best response confirmed by TomKo28 (Copper Contributor)
Solution
seems for now all good and working!
1 best response

Accepted Solutions
best response confirmed by TomKo28 (Copper Contributor)
Solution
seems for now all good and working!

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