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Missing "Join" button in Microsoft Teams calendar for meetings from external Users

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New Contributor

Hello Everyone,

 

I discovered today that there is no "Join" button in the Microsoft Teams calendar for meetings that were send from external users (not inside our tenant) via Outlook. There is only the link inside the description to open Microsoft Teams in the Web Browser, but there is no direct way to join the meeting.

 

Is this behavior normal for external meetings or should there also be a "Join" button? I don't have the possibility to test it with another external company, to see if it works there.

The "Join" button is working properly for internal meetings.

 

Thanks for any help, David

9 Replies
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I honestly think it has to do with how it's sent. If you are explicitly listed in the attendee's list and the e-mail matches your Teams email / login name it'll show a join otherwise it won't.
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But My test from my external tenant, does in fact have a join button.
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My join button is missing for me.  I created the meeting and there is no join in outlook or teams  

solution?

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@David Mutschlechner  Same problem here. Ive had 2-3 people today say they arent getting the join button.

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@David Mutschlechner 

I can't believe this hasn't been mentioned more. When I'm using my iPad it won't let me join the meeting as the link through to safari isn't yet supported. I have to join on my laptop and then click the "You've joined on another device" option.

 

I've played with it and to get the join button the sender has to send the invitation from Teams not Outlook. If it comes from Outlook then the join button is missing. 

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For some reason the join button doesn't show up in the android app (when viewing the calendar tab) but view the calendar.

I have noticed this with meetings from one particular external partner, all internal meetings have been fine from mobile. I'm not sure if you can set a policy to not trust android clients, or the meeting is for desktop sharing and Android/mobile clients aren't given the option? I dont know but I'm just glad I worked out I can plug in through my Xbox controller and still use my phone headphones! Or those would have been some quiet meetings.

Thanks for any thoughts.
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@Michael_Croxford as this post is already a few months old, I had the same experience as you described a few times in the past. But the issue with the missing join button has nearly vanished for me.

I only have one external partner where we don't see the join button if he sends us a Microsoft Teams Meeting request, but I guess it's a problem on his side because it's working with everyone else.

 

The only case where I don't get the join button is, if someone forwards the meeting to me.

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@Chris Webb  That is not the case for us.  I only have our team and their office365 email address used.  I dont see the join button in teams or in outlook.

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@David Mutschlechner 

Thats what I thought I saw too.

But really isnt acceptable.

If I want to create a teams meeting in either teams or outlook; if its a teams meeting; it should have a join button.  Wouldnt you agree?