Forum Discussion
TessZellner
Jun 30, 2021Copper Contributor
Microsoft Teams not working with Google calendar
My entire organization has used the MS Teams add-on for Gsuite for months without issue, but this morning it will not connect. It acts as though it cannot resolve to the Microsoft servers, but the st...
goFLUENT_Cris
Copper Contributor
Hello Everyone,
From Microsoft advisory
Users can't schedule Microsoft Teams meetings through the Google calendar add-on
TM282135, Microsoft Teams, Last updated: September 1, 2021 8:41 AM
Estimated start time: September 1, 2021 4:54 AM
September 1, 2021 8:41 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: Upon further investigation we have found an authorization failure has lead to impact and are working to get authorization cleared between Microsoft Teams and Google Calendar. We expect to be able to provide more details regarding a mitigation timeline by next update.
Scope of impact: Your organization is affected by this, and any user may experience impact.
Root cause: An authorization failure resulted in severed connections between Microsoft Teams and the Google Calendar, causing the impact.
Next update by: Thursday, September 2, 2021, 5:30 AM (9/1/2021, 9:30 PM UTC)
September 1, 2021 7:11 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: Upon further investigation and information from your representatives, we're checking to see if this a third-party service related issue. In parallel, we're continuing to review telemetry to determine if there's a service side issue that also may be contributing to impact.
Scope of impact: Your organization is affected by this, and any user may experience impact.
Next update by: Wednesday, September 1, 2021, 9:30 AM (1:30 AM UTC)
September 1, 2021 5:13 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: We've reviewed screenshots and Fiddler network traces displaying impact, but our review has proven inconclusive. We're reaching out to your representatives for additional information to continue our investigation.
Scope of impact: Your organization is affected by this, and any user may experience impact.
Next update by: Wednesday, September 1, 2021, 7:30 AM (9/31/2021, 11:30 PM UTC)
September 1, 2021 4:54 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
From Microsoft advisory
Users can't schedule Microsoft Teams meetings through the Google calendar add-on
TM282135, Microsoft Teams, Last updated: September 1, 2021 8:41 AM
Estimated start time: September 1, 2021 4:54 AM
September 1, 2021 8:41 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: Upon further investigation we have found an authorization failure has lead to impact and are working to get authorization cleared between Microsoft Teams and Google Calendar. We expect to be able to provide more details regarding a mitigation timeline by next update.
Scope of impact: Your organization is affected by this, and any user may experience impact.
Root cause: An authorization failure resulted in severed connections between Microsoft Teams and the Google Calendar, causing the impact.
Next update by: Thursday, September 2, 2021, 5:30 AM (9/1/2021, 9:30 PM UTC)
September 1, 2021 7:11 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: Upon further investigation and information from your representatives, we're checking to see if this a third-party service related issue. In parallel, we're continuing to review telemetry to determine if there's a service side issue that also may be contributing to impact.
Scope of impact: Your organization is affected by this, and any user may experience impact.
Next update by: Wednesday, September 1, 2021, 9:30 AM (1:30 AM UTC)
September 1, 2021 5:13 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: We've reviewed screenshots and Fiddler network traces displaying impact, but our review has proven inconclusive. We're reaching out to your representatives for additional information to continue our investigation.
Scope of impact: Your organization is affected by this, and any user may experience impact.
Next update by: Wednesday, September 1, 2021, 7:30 AM (9/31/2021, 11:30 PM UTC)
September 1, 2021 4:54 AM
Title: Users can't schedule Microsoft Teams meetings through the Google calendar add-on
User Impact: Users are unable to schedule Microsoft Teams meetings through the Google calendar add-on.
More info: Users will receive an error when attempting to schedule a meeting which reads “Something went wrong with executing the add-on.”
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
GaryBal
Sep 01, 2021Copper Contributor
Hi Go_Fluet thanks for this, it would be greatly appreciated if you would post the fix/result once they have dealt with the issue. I am sure you would agree its small in the greater scheme but so frustrating on ones day-to-day activities.