Sep 25 2020 12:11 PM - edited Sep 25 2020 12:33 PM
Sep 25 2020 12:11 PM - edited Sep 25 2020 12:33 PM
I am currently receiving Microsoft Teams invites through gmail and the hyperlink with phone number and dial-in code appears, but the actual calendar invite with the day and time of the meeting is not coming through. Basically, I am able to access the meeting, but I have to reach out to the organizer for the actual date / time. Does anyone know how to fix this?
Sep 29 2020 01:02 PM
@PeterRising only from certain senders. Internal to my org, there are no problems, but receiving from external orgs there is
Sep 29 2020 01:16 PM
OK, and do you know if any other recipients from these external orgs have the same issue as you or is it just you who is experiencing it?
Sep 29 2020 01:18 PM
@PeterRising Yes, it is a mix. Some people have not problems with the Teams invite, while others do
Sep 29 2020 01:32 PM - edited Sep 29 2020 01:34 PMSolution
Interestingly, I've just tested this myself and found the same thing happened. I received the email invite to my Gmail account, but no calendar item was included.
I've logged this on Uservoice at https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41512078-gmail-calendar-i...
Jan 04 2021 12:27 PM
@cld025 I've been having the same issue, whereas other members of my team also using Gmail do not. I asked the sender to add a "+label" to my email address in the invite, which appears to have fixed it. I'm guessing whatever was wrong was cached, tied to my email address; adding a "+label" makes it look like a different address and so avoids the issue.
If you aren't familiar, you can add "+anything" to a gmail email address, just before the "@" sign, and the email will still be delivered to the original address. For example, if your email address is "firstname.lastname@example.org", any email sent to "email@example.com" will also be delivered to your inbox. This is useful if you want label certain emails in gmail, or track who is sharing your email address, etc. This also works if you have Google for Domains, and you get your mail via the GMail web interface, but without a gmail address. For example, "firstname.lastname@example.org" and "email@example.com" are equivalent.
Jan 18 2021 02:39 AM
Hi there, I have been having the same problem and adding "+test" fixes it... so thanks for that.
Ideally I don't want to have to ask organisers to add a label to all invites, so where is the caching error? With Gmail or Microsoft? I'd like to be able to clear this out to fix it properly.
Apr 27 2021 05:59 AM
Jul 27 2021 07:21 AM
Was a final solution for this problem ever identified? I have been encountering the problem within the last 2 weeks and would like to know what steps to take to resolve it on my computer.
Also, I have noticed that it doesn't occur when I check the same messages on my phone. All the relevant MS Teams Invite meeting details display on my cell phone in the Gmail messages App.
Aug 08 2021 01:37 PM
I am having the same problem - date and time are not included on the Teams invitations I receive. I am using Mac OS 11.15, and have tried opening the invitation with Apple mail and with Hotmail, but neither includes the time and date. It's beyond frustrating!
Sep 16 2021 07:53 AM
Oct 18 2021 11:57 AM
Jan 08 2022 06:14 PM
When a calendar invite is sent from Microsoft Exchange (aka 0365/M365/Outlook) it sends an email with an embedded mime type that looks something like the following Teams invite. Note that it does NOT include an attached *.ics file as part of the multipart/alternative. In addition, notice it does not include any information regarding the date and time of the appointment in the email text.
Content-Type: multipart/alternative; boundary="_some_multipart_id_" --_some_multipart_id_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable ___________________________________________________________________________ Microsoft Teams meeting Join on your computer or mobile app Click here to join the meeting<link> Learn More<link> | Meeting options<link> ___________________________________________________________________________ --_some_multipart_id_-- --_some_multipart_id_ Content-Type: text/calendar; charset="utf-8"; method=REQUEST Content-Transfer-Encoding: base64 XXXbase64_encoded_payloadXXX --_some_multipart_id_--
Generally, this email will result in a calendar invite when received by en email client. However, when the email is received by Google's Gmail app for Android on behalf of an email provider that does not have an integrated calendar, such as Yahoo or AOL, the calendar invite is not displayed. In the case of a Microsoft Teams invite like above, the recipient will receive an email with a message the gives a link, but with no information as to when the meeting will occur, and no attachments.
Google's Gmail app does nothing to assist the user in this case. Alternatively, Apple Mail will create a downloadable attachment called "mime-attachment.ics", so that recipients can use the attachment to add the event to their calendar. Interestingly, when such an email is sent to a Gmail address, Google will actually update the email and create a downloadable attachment called "invite.ics", which is available on the web application.
Jan 27 2022 05:29 AM
Feb 11 2022 07:27 AM - edited Feb 11 2022 07:29 AM
@rajeshdassre@peterrising I'm attempting to have google calendar subscribe to Teams calendar (both meetings I set up and those that others set up but to which I'm invited) and when I subscribe the first time, all the invites come in, but every subsequent activity is not picked up. Is this part of the same issue?
Mar 22 2022 09:41 AM