Forum Discussion
Microsoft Teams interupting calls & cutting off mid conversation
Hi Guys & Girls, My work colleague and I use Microsoft teams daily 30-40 times a day in calls and long meetings between each other. The phonecall drops out 95% of the time on one end or the ...
pedro_salvador_gomes
Microsoft
MicrosoftSo you have tried in other network but still issue continues that's right? Can I ask you where are you based? EMEA?
To be honest I think in this particular situation the LOGS will help a lot. If you could clean your MS Teams cache and then repro the issue again, extracting the MS Teams logs (at least for now, in the future maybe Wireshark and Fiddler may be needed too) I can try to take a look. Along with the MS Teams logs, an exact time stamp of the issue would be great!
To be honest I think in this particular situation the LOGS will help a lot. If you could clean your MS Teams cache and then repro the issue again, extracting the MS Teams logs (at least for now, in the future maybe Wireshark and Fiddler may be needed too) I can try to take a look. Along with the MS Teams logs, an exact time stamp of the issue would be great!
To be clear, Ill get some logs for you!
- pedro_salvador_gomesI will wait for the logs then !